Work with Us

Did you study or intern abroad and want to pursue it as a career? Do you want to dip your toes into this fascinating career field but can’t get an entry-level experience without experience? Why not start your career at Learn International!

We are always looking to expand our team, and throughout the year we look for enthusiastic, creative and qualified individuals to fulfill roles within our team. Learn International welcomes those with experience working with people from various backgrounds, enjoy the nature of international education, be culturally sensitive and, let’s be honest, good craic!

Your Career with Learn International: Open Positions

Full-time positions

Location: Newbridge, Ireland
Reports To: Director of Programme Operations
Employment Type: Full-Time
Salary Range: €50,000 – €55,000 per annum

Application Deadline: 20th October 2025

N.B. Only for candidates based in Ireland and available for an in person interview
 
Please submit your resume and cover letter outlining your interest in the position and a summary of your background to careers@learninternational.ie 

Position Overview:

Learn International, a leading organisation dedicated to fostering global understanding and providing transformative international education experiences, is seeking a highly experienced, strategically-minded, and results-oriented Custom & Faculty-Led Programme Operations Manager

This critical leadership role will be instrumental in guiding our dynamic team responsible for the development, planning, and execution of high-quality, customised study abroad programmes tailored to the unique academic objectives and pedagogical approaches of our partner institutions. The Operations Manager will play a pivotal role in ensuring that each programme not only meets the stringent educational requirements of our partners, but also provides enriching, culturally immersive, and truly transformative experiences that leave a lasting positive impact on participating students. 

This position requires a proactive individual with exceptional organisational capabilities, proven leadership skills, a deep understanding of the complexities of international education, and a strong commitment to excellence.

Key Responsibilities:

Team Leadership & Management:

  • Provide leadership, mentorship, and direct management to a team of dedicated Programme Development Coordinators, cultivating a collaborative, supportive, and high-performing work environment where innovation and proactive problem-solving are encouraged.
  • Establish clear, measurable individual and team goals aligned with departmental and organisational strategic objectives, define key performance indicators (KPIs) to track progress and success, and develop comprehensive professional development plans to foster the continuous growth and expertise of team members.
  • Take ownership of the full employee lifecycle for the team, including overseeing the recruitment and hiring processes to attract top talent, designing and delivering comprehensive onboarding and training programmes to ensure new team members are well-equipped for their roles, and conducting regular performance evaluations to provide constructive feedback and identify areas for improvement.

Programme Development & Oversight:

  • Provide expert guidance and oversight in the conceptualisation, detailed design and seamless implementation of a diverse portfolio of short-term, intensive faculty-led study abroad programmes spanning various academic disciplines and global destinations, ensuring meticulous alignment with the specific academic learning outcomes, pedagogical philosophies, and institutional requirements articulated by our partner universities.
  • Conduct thorough and critical reviews of programme proposals, scrutinising detailed budgets, comprehensive logistical itineraries, and well-defined academic components developed by Programme Development Coordinators, providing constructive feedback and final approval to ensure programme feasibility, academic rigour and financial soundness.
  • Proactively monitor all stages of programme execution, ensuring adherence to established timelines, strict budget constraints, and consistently high-quality benchmarks in all aspects of programme delivery, proactively identifying and mitigating potential challenges to ensure successful programme completion and positive participant experiences.

Budgeting & Financial Management:

  • Assume ultimate responsibility for the strategic creation, oversight, and responsible management of detailed programme budgets, ensuring long-term financial viability, maximising resource utilisation, and maintaining transparent and accurate financial reporting for all customised programmes.
  • Lead and actively participate in the negotiation of favourable pricing and comprehensive contracts with a diverse range of stakeholders, including faculty members for their instructional services, representatives from university study abroad offices to define partnership terms, and various third-party vendors providing essential logistical and in-country support services.
  • Implement robust systems for the diligent monitoring of programme expenditures throughout the programme lifecycle, proactively analyse financial performance against budget projections, and implement effective cost-control measures and resource adjustments as necessary to maintain fiscal responsibility and programme profitability.

Process Improvement & Compliance:

  • Spearhead the continuous development, systematic refinement, and thorough documentation of efficient and effective operational processes, standardised procedures, and best practices aimed at enhancing overall operational efficiency, maximising programme quality, and ensuring consistent delivery of exceptional study abroad experiences.
  • Actively champion a culture of compliance by ensuring all programmes and operational activities strictly adhere to all relevant institutional policies and procedures, applicable international regulations governing study abroad programmes, and comprehensive risk management protocols designed to safeguard the well-being of participants and the organisation’s interests.
  • Establish and implement robust feedback mechanisms, including post-programme evaluations for students, faculty, and institutional partners, to systematically gather valuable insights, analyse trends, and use data-driven evidence to continuously assess and improve the quality, relevance, and impact of our programme offerings.

Stakeholder Engagement:

  • Serve as the primary point of contact and escalation point for addressing complex or sensitive issues, resolving conflicts effectively, and providing timely and comprehensive solutions for inquiries and concerns originating from faculty leaders, representatives of partner institutions, and internal Learn International teams involved in programme delivery.
  • Proactively cultivate and maintain strong, collaborative, and mutually beneficial relationships with key personnel within university study abroad offices, fostering open communication, building trust, and ensuring alignment of programme goals and objectives, as well as nurturing productive relationships with faculty members who lead our customised programmes.
  • Collaborate closely and strategically with Learn International’s marketing and student recruitment teams to provide essential programme information, compelling content, and strategic insights that effectively promote our customised programme offerings to prospective students and partner institutions, contributing to enrolment growth and programme visibility.

Qualifications:

  • Bachelor’s degree in International Education, Business Administration, Higher Education Administration, or a closely related field; a Master’s degree in one of these areas is strongly preferred.
  • A minimum of five (5) years of progressively responsible professional experience within the field of study abroad programme management, with a demonstrated track record of success in all aspects of programme development, implementation, and evaluation, including at least two (2) years of direct supervisory experience leading and developing a team of professionals.
  • Substantial and verifiable experience in the development, management, and oversight of complex programme budgets, including demonstrated proficiency in financial forecasting, expenditure tracking, variance analysis, and the implementation of effective cost control strategies, coupled with proven expertise in negotiating favourable terms and drafting comprehensive contracts with various stakeholders.
  • Demonstrated exceptional leadership skills characterised by the proven ability to effectively motivate, inspire, and develop a diverse team of professionals, fostering a positive and productive work environment, delegating effectively, and providing constructive feedback to enhance individual and team performance.
  • Outstanding written and oral communication skills, including the ability to articulate complex information clearly and concisely, adapt communication style to diverse audiences, deliver compelling presentations, and maintain strong interpersonal skills to build rapport and effectively collaborate with internal and external stakeholders.
  • High level of proficiency in utilising project management methodologies and tools to plan, execute, and track project progress effectively, coupled with strong familiarity and practical experience working with Customer Relationship Management (CRM) systems; prior experience with Salesforce is considered a significant advantage.
  • Unrestricted ability and willingness to travel both domestically and internationally as required to attend meetings, conduct site visits, support programme operations, and represent Learn International at professional conferences and events.

Preferred Qualifications:

  • Personal experience studying, working, or living abroad, demonstrating a firsthand understanding of the challenges and rewards of international education and cross-cultural engagement.
  • Comprehensive knowledge of the organisational structures, academic processes, and faculty engagement strategies prevalent within higher education institutions in the United States and internationally.
  • Thorough familiarity with best practices and established protocols related to health, safety, security, and risk management within the context of international study abroad programmes, including experience developing and implementing emergency response plans and participant safety guidelines.

Location: Newbridge, Ireland

Reports To: Director of Operations
Employment Type: Full-Time

Salary Range: €55,000 – €60,000 per annum

Deadline to apply October 30, 2025

N.B. Only for candidates based in Ireland and available for an in person interview
 
Please submit your resume and cover letter outlining your interest in the position and a summary of your background to careers@learninternational.ie 

Position Overview

Learn International is seeking a highly organized, people-oriented, and strategic Manager of Internship Operations to lead our growing internship placement department. The Manager is responsible for overseeing the successful placement of university students (primarily from the United States) into internship positions across Ireland. These internships take place during the summer months and typically range from 4 to 8 weeks in duration.

This individual will manage a team of Internship Placement Coordinators, ensuring that student profiles are carefully matched with suitable host employers, and that all logistical and administrative elements are efficiently executed. The Manager will also lead the strategic expansion and quality assurance of our host employer network, ensure compliance with health, safety, and legal guidelines, and play a critical role in shaping the student internship experience.

This is a hands-on, leadership-level position requiring strong operational oversight, mentorship, cross-cultural communication skills, and a deep understanding of the Irish employment landscape.

Candidates must be based in Ireland and have full work authorization.

Key Responsibilities

1. Team Leadership & Departmental Oversight

Core Function: To effectively lead, manage, and develop a team of Internship Placement Coordinators, ensuring the smooth and successful placement of students in suitable internship opportunities. This includes establishing a high-performing team environment and ensuring departmental objectives are consistently met.

Detailed Responsibilities:

  • Supervision, Training, and Support: Provide direct supervision to Internship Placement Coordinators, offering ongoing guidance, mentorship, and professional development opportunities. Design and deliver comprehensive training programs for new and existing staff to ensure they possess the necessary knowledge and skills in student advising, employer outreach, and placement procedures. Foster a supportive work environment where team members feel empowered to seek assistance and share best practices.
  • Objective Setting and Performance Monitoring: Collaborate with senior management to define clear and measurable departmental objectives that align with the overall strategic goals of the organization. Translate these objectives into specific, achievable, relevant, and time-bound (SMART) goals for the placement team. Implement robust tracking mechanisms to monitor individual and team performance against established Key Performance Indicators (KPIs), critical placement timelines (e.g., application deadlines, interview schedules, confirmation dates), and stringent quality standards for both student and employer experiences. Regularly analyze performance data to identify areas for improvement and celebrate successes.
  • Leadership of Team Meetings and Feedback Provision: Chair productive weekly team meetings with clearly defined agendas to facilitate effective communication, information sharing, problem-solving, and collaborative planning. Provide regular, constructive performance feedback to individual team members, both formally through performance reviews and informally through ongoing coaching and guidance. Recognize and reward strong performance while addressing areas needing development in a supportive and encouraging manner.
  • Recruitment and Onboarding of Placement Staff: Manage the full recruitment lifecycle for new Internship Placement Coordinators, including drafting job descriptions, screening applications, conducting interviews, and making hiring decisions. Develop and implement a comprehensive onboarding program to effectively integrate new team members into the department culture, familiarize them with policies and procedures, and equip them with the necessary tools and resources to succeed in their roles.
  1. Student Placement Strategy & Execution

Core Function: To strategically oversee and execute the end-to-end internship placement process, ensuring that all students are provided with high-quality and relevant internship opportunities that align with their academic and career aspirations. This involves a deep understanding of student needs, effective coordination of the placement process, and proactive problem-solving.

Detailed Responsibilities:

  • End-to-End Placement Process Management: Take ownership of the entire internship placement journey, from the initial point of student engagement and information gathering to the final confirmation of placement with host employers. Ensure a seamless and well-documented process that is transparent and easily understood by both students and employers.
  • Application Review and Guidance: Critically review student application materials, including resumes/CVs, cover letters, statements of interest, and any other relevant documentation. Leverage this information to provide informed guidance to Internship Placement Coordinators regarding suitable industries, target companies, and specific job roles that align with each student’s skills, academic background, and career goals. Offer insights and recommendations to enhance the effectiveness of placement strategies.
  • Placement Progress Monitoring: Implement and oversee systems for diligently tracking the progress of each student’s placement journey. Monitor key milestones such as application submissions, interview scheduling, interview outcomes, and offer confirmations. Proactively identify and address any potential roadblocks or delays to ensure all students are successfully matched, interviewed, and have their placements confirmed well in advance of their program start dates.
  • Escalated Case Resolution: Serve as the primary point of escalation for complex or sensitive placement-related issues. This includes addressing instances of mismatched placements, managing emergency changes to placements, resolving concerns raised by host employers, and mediating any conflicts that may arise. Employ strong problem-solving, negotiation, and communication skills to achieve mutually satisfactory resolutions.
  1. Employer Engagement & Relationship Management

Core Function: To strategically cultivate and maintain a robust network of high-quality host employers across diverse sectors in Ireland, ensuring a consistent supply of meaningful internship opportunities for students. This requires proactive outreach, effective relationship building, and a deep understanding of employer needs.

Detailed Responsibilities:

  • Network Development and Expansion: Actively maintain and strategically expand a diverse and high-quality network of host employers operating across key sectors in Ireland, including but not limited to business, marketing, non-profit organizations, science, technology, engineering, and mathematics (STEM), hospitality, and the arts. Continuously seek out new potential employer partners that align with evolving student interests and academic program objectives.
  • Proactive Employer Outreach: Develop and implement targeted outreach strategies to engage new employers who have the capacity to offer valuable internship experiences. This may involve attending industry events, leveraging professional networks, conducting direct outreach via email and phone, and presenting the benefits of hosting interns from the program.
  • Partnership Agreement Development and Negotiation: Lead the process of developing and negotiating formal partnership agreements or memorandums of understanding (MOUs) with new host employers. Ensure these agreements clearly outline the responsibilities of both parties, the terms of the internship placements, and any relevant legal or ethical considerations.
  • Employer Responsibility and Preparedness: Ensure that all host employers thoroughly understand their responsibilities in providing a supportive and educational internship environment for students. Provide clear guidelines and resources to employers on how to effectively mentor and supervise interns, define meaningful tasks and projects, and provide constructive feedback.
  • Host Site Visits and Relationship Cultivation: Conduct regular visits to host employer sites to build strong, long-term partnerships. Maintain consistent communication with employer contacts through various channels to foster positive relationships, address any concerns, gather feedback on the internship program, and identify opportunities for ongoing collaboration.
  1. Program Quality Assurance & Student Support

Core Function: To ensure the academic integrity, ethical sourcing, and overall quality of all internship placements, and to provide comprehensive support to students throughout their internship journey. This involves close collaboration with academic staff, proactive student support initiatives, and a commitment to continuous program improvement.

Detailed Responsibilities:

  • Placement Academic Appropriateness and Ethical Sourcing: Rigorously ensure that all internship placements are academically relevant to students’ fields of study, are ethically sourced (adhering to fair labor practices), and are structured to provide students with meaningful learning outcomes that enhance their academic knowledge and practical skills.
  • Pre-Departure Preparation and On-the-Ground Support: Collaborate with Internship Placement Coordinators to develop and deliver comprehensive pre-departure materials to students, covering topics such as cultural adjustment, workplace expectations, and logistical information. Provide thorough interview preparation guidance to enhance students’ confidence and success in securing placements. Offer ongoing support to students while they are on their internships, serving as a point of contact for any questions, concerns, or emergencies that may arise.
  • Evaluation, Feedback, and Debrief Management: Support the design, implementation, and analysis of evaluations, feedback surveys, and debrief sessions involving both students and host employers. Gather comprehensive feedback on the internship experience, including the quality of supervision, the relevance of tasks, and the overall learning outcomes.
  • Continuous Program Enhancement: Utilize the data and insights gained from evaluations, feedback, and team discussions to identify areas for improvement in the internship program. Proactively implement changes to policies, procedures, and support services to continuously enhance the quality of the program experience for both students and employers.
  1. Process Improvement & Systems Management

Core Function: To continuously improve the efficiency and effectiveness of the internship placement process through the development of streamlined workflows, the effective utilization of technology and data, and a commitment to maintaining accurate and compliant records.

Detailed Responsibilities:

  • Workflow and Documentation Optimization: Identify opportunities to develop and streamline operational workflows related to all aspects of the placement process, from student application to final placement confirmation and post-placement follow-up. Create and maintain clear, comprehensive, and up-to-date documentation for all key processes and procedures.
  • Data-Driven System Improvement: Leverage data analytics and team insights to identify bottlenecks, inefficiencies, and areas for optimization within the placement process. Implement improvements to existing systems for tracking placements, managing student data, facilitating employer communication, and efficiently resolving any issues that may arise.
  • CRM Management and Reporting: Maintain accurate and complete records within the Customer Relationship Management (CRM) system or other designated platforms. Generate regular and ad-hoc reports on key placement metrics, employer engagement activities, and overall departmental performance to inform decision-making and demonstrate the impact of the internship program.
  • Data Protection and Compliance: Ensure that all data handling practices comply with the General Data Protection Regulation (GDPR) and other relevant data protection laws and standards. Implement appropriate security measures to safeguard student and employer data and maintain confidentiality.
  1. Risk Management & Compliance

Core Function: To proactively identify, assess, and mitigate potential risks associated with internship placements, and to ensure full compliance with all relevant legal, ethical, and safety regulations.

Detailed Responsibilities:

  • Compliance with Policies: Ensure that all internship placements adhere to relevant visa regulations, insurance requirements, and organizational safety policies. Stay informed about any changes or updates to these regulations and policies.
  • Risk Assessment and Mitigation: Collaborate with the Director of Program Operations to identify potential risks associated with internship placements, such as workplace hazards or student welfare concerns. Develop and implement strategies and protocols to mitigate risk.

Qualifications

Required:

  • Bachelor’s degree in international education, human resources, business, higher education, or related field.
  • 5+ years of relevant experience in internship programs, international education, workforce development, or higher education administration.
  • At least 2 years in a supervisory or management role, with demonstrated success managing staff or teams.
  • In-depth knowledge of the Irish professional landscape and familiarity with sectors likely to host interns.
  • Strong interpersonal and relationship-building skills with cross-cultural sensitivity.
  • Full work authorization to live and work in Ireland.
  • Excellent written and verbal communication skills.
  • Proficiency with CRM platforms, spreadsheets, and project management tools.

Preferred:

  • Master’s degree in a relevant field.
  • First-hand experience working, studying, or living abroad.
  • Familiarity with U.S. higher education systems and university partnerships.
  • Experience with health & safety and risk mitigation in student mobility programs.
  • Demonstrated commitment to diversity, equity, inclusion, and ethical global engagement.

Location: Newbridge, Co.Kildare, Ireland (Hybrid: On-site and Remote)

Employment Type:  Full-Time

Department: Internships 

Reports To: Internship Operations Manager

Salary Range: €40,000 – €45,000 per annum

Deadline to apply October 30, 2025

N.B. Only for candidates based in Ireland and available for an in person interview
 
Please submit your resume and cover letter outlining your interest in the position and a summary of your background to careers@learninternational.ie 

Company Overview

We are a leading Study Abroad program provider dedicated to delivering transformative international education experiences to University students. Our mission is to facilitate academic excellence, cultural immersion, and personal growth for students worldwide. As we expand our team, we seek passionate individuals committed to supporting students throughout their study abroad journey.

Position Overview

As an Internship Programmes Coordinator, you are responsible for the effective coordination, delivery, and continuous improvement of international internship and experiential education programmes. Your work supports both student success and institutional objectives through programme development, student services, logistics, and risk management.

You will manage the full student support process, including application review, documentation collection, and ongoing communication. You will oversee the internship placement process—from building and maintaining host company partnerships to matching students with suitable placements and monitoring their progress to ensure a high-quality experience for all parties.

In addition, you will coordinate all logistical aspects of programme delivery, including pre-departure communications, orientation planning, housing arrangements, transportation coordination, and insurance provision. You will also support the planning and execution of non-placement activities such as cultural excursions and events, ensuring all elements align with the programme’s objectives and timeline.

During and after the programme, you will collect and analyze participant feedback to identify strengths and areas for improvement. Your insights will inform internal reporting and contribute to the ongoing enhancement of programme quality and effectiveness.

Finally, as part of a rotating schedule, you will provide 24/7 emergency support to students abroad, responding swiftly and appropriately to incidents, coordinating with relevant parties, and ensuring student safety and well-being.

Key Responsibilities

Placement Coordination

  • Host Company Network Development: Proactively cultivate and maintain strong relationships with new and existing host companies. Collaborate with management to develop and implement strategic initiatives aimed at expanding placement opportunities.
  • Student Placement and Host Matching: Oversee the end-to-end placement process, including matching students with suitable host companies, coordinating interviews, and managing communications from initial application to final placement confirmation.
  • Placement Monitoring and Support: Conduct regular follow-ups with both host companies and students to monitor placement progress, address any issues, and ensure a positive and productive experience for all stakeholders.

Student Services

  • Application Management: Maintain communication with students to collect required forms and documentation. Monitor submissions for completeness and accuracy, following up as necessary. Address any flags or concerns related to medical forms or additional information, ensuring student needs are documented and addressed appropriately. Coordinate with internal departments to ensure compliance with institutional policies and international regulations.
  • Pre- and Mid-Programme Support: Provide ongoing support to students throughout their programme experience, addressing any concerns or issues that arise.

Programme Logistics

  • Pre-Departure Communication: Develop and implement a comprehensive pre-departure communication strategy. Ensure students receive all necessary country-specific information, internship preparation guidance, programme itinerary updates, and other essential details prior to their arrival.
  • Arrival and Orientation: Actively support the planning, coordination, and delivery of arrival and orientation sessions to ensure a smooth transition for students into the programme and local culture.
  • Programme Itinerary Management: Collaborate with the Department Manager to plan and execute all non-internship components of the programme itinerary, including cultural activities, programme events, day trips, weekend excursions, and other elements outlined in the programme proposal.
  • Housing and Programme Logistics: Oversee all logistical aspects of students’ in-country experience to align with internship timelines and programme requirements. This includes securing appropriate housing based on placement numbers and locations, coordinating public transportation cards, arranging internship insurance, and managing other programme inclusions.

Emergency Response

  • Participate in a rotating schedule to provide 24-hour emergency support to students abroad.
  • Respond promptly and effectively to emergencies, coordinating with relevant parties to resolve situations.
  • Document incidents and follow up to ensure student safety and well-being.

Qualifications

  • Bachelor’s degree in International Education, Finance, Tourism, Hotel Management, or a related field. Masters degree preferred. 
  • 3+ years of experience in education administration, event planning, international programs, or project coordination.
  • Excellent communication and interpersonal skills; comfortable working across cultures and teams.
  • Familiarity with budgeting or pricing concepts is a plus; financial aptitude preferred.
  • Willingness to travel occasionally for training or university partner visits (if applicable).
  • Currently living in Ireland with the legal right to work
  • Reliable transportation to and from the office

Skills & Competencies

  • Strong organizational and time management skills; ability to manage multiple priorities under deadlines.
  • Detail-oriented with a commitment to accuracy and quality.
  • Excellent written and verbal communication abilities.
  • Proficiency in Microsoft Office Suite, Google Suite, and CRM database management.
  • Ability to work independently and collaboratively in a dynamic environment.
  • Cultural sensitivity and a commitment to supporting diverse student populations.
  • Ability to work in a fast-paced environment with minimal supervision.

Preferred Qualifications

  • Experience living, studying, or working abroad.
  • Familiarity with study abroad program structures and requirements from an American perspective.
  • Knowledge of health and safety protocols in international education contexts
  • Proficiency in a language other than English is a plus 

Compensation

  • €40,000 – €45,000 based on experience
  • Opportunities for professional development and growth within the organization.
  • Bike to Work Scheme
  • Flexible work arrangements to support work-life balance.
  • Engagement in a mission-driven organization committed to international education.

Internships with us are available year-round

It is always good to shake up the marketing strategy and help to impletment new ideas. If you’re interested in working in marketing, we will ask you to you focus on various promotional and marketing projects according to our needs and your interests.

  • Minimum 8 weeks
  • Full-time or part-time*
  • Virtual or blended in-person/virtual available

Projects available include working on the following areas of a our marketing strategy:

  • Social Media
  • SEO and Email Marketing
  • Content Marketing
  • Product Diversification
  • Video creation and editing

Length of Placements

  • Minimum 8 weeks
  • Full-time or part-time*
  • Virtual or blended in-person/virtual available

Role requirements

  • Ability to stay on-task with little supervision
  • Reliable, high-speed internet available to you during specified working hours*
  • Personal computer or laptop with functional speakers and microphone; webchat headset preferred (for virtual placements)
  • WhatsApp downloaded and installed on their mobile phone
  • Problem-solving skills
  • Creativity and a positive, proactive attitude are essential
  • Knowledge of SEO, video editing and graphic design desirable

* For virtual placements. Normal business hours are in the Irish time zone, GMT+1 in the summer. Interns must be available to speak in-person with their supervisor for at least 1-2 hours per day, Monday-Friday. The rest of the work schedule can be flexible.

  • There will be a high degree of autonomy within the role, and the intern will report to Michelle Yalch, Internships and Study Abroad Manager.
  • Successful candidates will receive a scholarship for full or partial programme fees**
  • For more information and how to apply, please contact [email protected]

** Application fee of €95 still applies. Accommodation fees for in-person placements are at the intern’s own expense.

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