Some pre-departure information
All arrival and pre-departure information is found in your VIA-TRM Traveller account for Internships, Service Learning, DCUISS and Global Research programs.
For Customised Programs: Service Learning, Faculty-led, Cohort Internships, Freshman Abroad Semesters, pre-arrival information is typically sent to your home Study Abroad Advisor.
For general references on your pre-departure information, please read the following.
If you are a participant attending an Internship, Service Learning or Global Research Placement, please be sure to arrive at least one day prior to the start of the program.
For all programs please check with your Learn International Coordinator prior to arranging flights as to what airport is best to fly into.
If you are a part of a group participating in a Learn International program, please talk with your Study Abroad Advisor or Faculty member(s) accompanying you about whether group flights are being organised with your home institution.
If group flights are not to be organised, please contact your Study Abroad Advisor at your home institution on flight instructions.
If your program offers an airport transfer, you either will be greeted at the airport by a Learn international staff or provided instructions on local transportation prior to arrival.
If your program offers “Optional Airport Transfer” you may organise an arrival and departure transfer with your Learn International Coordinator at an extra fee, depending on your location.
If you miss or have an extended delay on a flight, you must contact your Learn International Coordinator via email, in your VIA-TRM account or by phone, to coordinate your pickup time.
For all Customised programs – Airport transfers are agreed with your Study Abroad Office and/or Professor leading your program. Please ask your Study Abroad Advisor if an airport transfer is a part of your program.
Learn International staff are not immigration or visa specialists. It is the responsibility of all participants to read the rules and regulations in their host-country.
Additional information about the type of visa required will be provided in your VIA-TRM account or from your home university Study Abroad office.
Upon arrival be prepared for:
Employment laws vary from country to country. On a tourist visa in most countries, you may not work. It is important to know the laws in relation to working and the consequences of working without permission. Learn International does not support working of any kind while on short-term programs without an appropriate visa. It is illegal and may distract participants from their studies and overall experience.
Weather will vary on the time year and your host-country. Please research this on your own, so you are prepared. Additionally your pre-departure manual in VIA-TRM or from your Study Abroad office will provide some information on weather too.
Before you go abroad, it’s best to make sure you have important documents and also copies of these documents with you and also, left with someone you trust in case of emergency.
Packing can feel like a stressful thing, but you can buy most anything you need in your host country, so it’s best to pack light.
Wearing layers is always good idea in any country and being relatively prepared. You can usually buy almost anything you need in your host-country, so don’t worry if you forget something.
If you decide to bring toiletries, make sure you check the size limits for carry-on baggage with your airline and be sure to wrap them up to prevent leakage. If there is a brand that you prefer, it is best to bring this with you, as the brands in your host-country may vary.
Types of Toiletries commonly brought:
Tip: You can purchase most toiletries in-country, which will decrease weight in your luggage. However, if your program is short-term (2-3 weeks) it might be wise to bring small travel toiletries with you, to save on costs of buying regular-sized items.
If you take regular medication, it is best to carry this on the plane with you and in the original bottle/package with the prescription attached. Do not mix pills/tablets into one bottle, as this could delay you at immigration. You can choose to pack your medicine in your checked bag, but make sure it’s not something you need regularly, in case your bag is lost or delayed.
If you take any medication such as insulin, narcotics or any other controlled substances, please have a doctor’s note, a written prescription, and medication in its original bottle with you. Controlled substances are taken very seriously while travelling abroad, so be sure to have the appropriate documentation on the items.
If you are doing an extended program, 8-12 weeks, often your doctor can prescribe a script for up to 3 months; this may vary with controlled substances however. Please check with your doctor and health insurance for more information to assure you have enough medication for the duration of your program.
If there is brand of medicine such allergy medication you prefer, it is best to bring this with you also.
* Tip: Make sure you put your home phone on either airplane mode or turn off your data once you arrive in your host country, so you are not charged international roaming rates while abroad.
*Tip: Download applications on your smart-phone prior to arrival which on wifi will allow you to text, talk and send photos for free. This is discussed in your pre-departure manual.
Check with your airline carrier to see what your luggage allowance is (weight and size). Typically, you can take one large checked bag, a carry-on bag and personal item.
It is also recommend that you bring a small suitcase/duffel bag that you can use for overnight excursions or travel within other countries.
There are ATM machines, banks, and money exchange at most airports. However, it’s important that you check with your home bank and credit card institution to see what fees (typically, it’s a 3% charge/fee on every purchase or withdrawal) there are when you use your debit or credit card abroad.
We recommend you bring 100-200$ in the currency of your host-currency in case an ATM is not available immediately.
*Tip: Travel checks are not used often, but you can exchange monies prior to your arrival or use companies such as, Travelex, as a safer way to carry money.
If you have any further questions about money, banking and credit cards, please contact us. We are happy to help you plan.
It is important to use your best judgement when going out, outside of program hours, especially late at night. Please be aware of your surroundings, as you would in your home country. You should always travel with a friend or in a group.
If you feel unsafe at any time, please contact the local police by phone at: 112 or 999, tell your on-site Learn International Coordinator or follow the Learn International Emergency Plan provided in your on-site orientation packet on arrival.
Learn International does not support participating in any activity that endangers your health or others including but not limited to: Drugs, Alcohol (underage drinking), extreme sports, riding bicycles without a helmet, renting motorbikes and the like.
Common risks to be aware of in any country:
Health Insurance: All participants with Learn International are required to have international health insurance. Please check out our Health and Safety page for more information.
Travel Insurance: Travel insurance is highly recommended. It can cover things like trip cancellation, lost baggage and electronics. Some international health programs have travel insurance built into them, so please research these options before arrival.
Before you go abroad, it’s likely you are pretty jazzed and excited to experience a new place, a new culture and explore. We’re excited for you too! That’s why we want to review a few things before you set off, so you can be aware of feelings of adjustment when you immerse yourself into a new society, place and people.
For the context of studying abroad with Learn International, culture is the way of life, value systems and behaviours of a group of people and varies from place to place, region to region and country to country. This way of life may be different from your own or what we are accustomed to. At times, these differences can be difficult for us to manage and we may experience what is called, culture shock.
Some participants are completely unaffected by culture shock; others struggle with it at different degrees of intensity. The majority of Learn International programs are short-term or under 3 months in length, so participants who do experience some form of culture shock, may do so at a less intense level than those on longer programs, but it is still possible.
When travelling and entering a new community, culture or daily routine, we have to adjust to a new way of life, routine and behaviours. At times, you may feel alone, uneasy, sad or even depressed from being outside of your comfort zone. Whether you are a participant on a study abroad program or a family member of a participant, please know that these feelings are normal, will decrease in time, and at times they are preventable.
A few additional symptoms of culture shock are:
Oberg’s was the first person to identify and coin the term “Culture Shock” in the late 1950s. He developed the five stages of Culture Shock, which we will use for this discussion but there are many theories related to Culture Shock and adjustment, such as Rhineback’s Ten Stages of Adjustment, if you would like to read more.
It’s important to note, that everyone goes through these stages differently, not in the same order, at varying rates and levels of intensity. It is wise to understand these phases prior to arrival, so you are aware and recognize if you or someone else is experiencing symptoms of culture shock while abroad.
According to K. Oberg’s stages, there are four that apply directly to culture shock abroad:
The rest of the stages, not listed here, refer to returning back to your home country and how you navigate your feelings and thoughts.
Tips on managing culture shock abroad:
Remember, you aren’t alone and most of what you are going through is normal; it’s all part of the process.
All of us at Learn International have either studied abroad or lived abroad, so have firsthand experience with culture shock and managing it. We are always here to listen and help!
Returning Home, Canadian Bureau for International Education, 1984, p. 7.
Oberg, K. (1954). Culture shock. Indianapolis, IN: Bobbs-Merrill.
Oberg, K. (2006). Cultural shock: Adjustment to new cultural environments.curare, 29(2), 3.