Please note: The below information is updated regularly – August 14, 2020 last update. We encourage you to check back for updates.

COVID-19 - Coronavirus Information

During this unprecedented time, Learn International is working closely with our university partners, students and providers on how to maneuver to adapt to COVID-19 with all programming.

We are updating our terms and conditions (refund and cancellation policies) for future study abroad travel and will remain as flexible as possible with dates and deadlines. 

As the current crisis plays out it is forcing rapid changes to regulations in many countries in which Learn International provides programming. Please know and trust, that we will make every effort to continue help students study abroad and build the supports for successful experiences now and into the future.

We monitor COVID-19 regularly through the CDC (Center for Disease Control), the EDCD (European Centre for Disease Prevention and Control) , WHO (World Health Organization), HSE and The US Department of State – Travel Advisory and other relevant organisations. 

 

Students who will be traveling to Ireland for Erasmus/Work Experience, Internships, Semesters programmes in Ireland only:

  • All students must read the HSE website(Health Service Executive) for updates on quarantine requirements in Ireland. Ireland will be updating their quarantine requirements regularly, so please research and understand what is expected of you prior to arrival.
  • Students must follow airline guidelines for travel. You will have to complete the Passenger Locator form from the Irish authorities on entry to Ireland. You can prepare ahead and complete this from prior to travel.
  • Students must wear a mask (it is required by law), clean hands regularly and MUST social distance at least 2m from other people at all times.
  • All students are strongly encouraged to sign up for the COVID Tracker App free of charge prior to arrival. This will allow students to see if they have come in contact with someone with the Corona virus and keep safe.
  • All students and partners should reach out to LI Coordinators for any questions they have in relation how the pandemic impacts their programme.

Programmes in other destinations:

Students traveling to other locations, must speak with an LI Coordinator about questions related to quarantine. Please research and review each country’s regulations in relation to quarantine. While your LI Coordinator will help guide students as much as possible, ultimately it is the responsibility of the student to know the regulations prior to departure.

What is Learn International doing to keep me safe?

As with everything in life study abroad programming/travel comes with inherent risks. Here’s what we’re doing to reduce risk and make your programme as safe as we possibly can.

  • Provide pre-departure health and safety information on how to keep yourself during your travel and programme.
  • Working with our providers (providers – accommodation, transport etc.) to ensure they are following government advice in relation to mitigating COVID-19 risks. This includes items such as: regular cleaning, best practices for hygiene, social distancing measures and the like are in place.
  • An on-arrival pack and orientation with necessary relevant safety information, local government advice for best practices in relation to COVID-19, a mask and hand sanitizer (subject to availability in host country).
  • We will help to source suitable quarantine housing if required by host country. *For most programmes quarantine is an additional fee.
  • Information and support on how to obtain medical treatment should you become exposed or ill from COVID-19.
  • 24/7 Emergency contact number for any concerns related to health and safety.

Cancellation and Refund Policy starting September 2020:

We realize making the decision to study abroad is difficult during normal times but with COVID-19, making the right decision can be even more challenging. Learn International is doing its best to adapt our policies to make your decision easier; and to mitigate the financial burdens you might be worried about.

For programmes starting 2020:

Please note: All students participating on a Learn International programme should obtain international health insurance and travel insurance that covers both cancellation and medical treatment required due to COVID-19.

1. If Learn International has to cancel your programme for health and safety concerns or reasons out of its control you have the following options:

  1. Defer your programme for one year and apply all fees towards any of Learn International programmes, including virtual options.
  2. Switch your programme to another location offered by Learn International. This option is subject to availability.
  3. Request a refund.

2a. Internships, Semester Abroad, Individual Service Learning programmes, Research Placements and Summer Abroad Schools

If you have to cancel your programme related to COVID-19, you have the following options:

  1. Defer your programme for one year and apply all fees towards any of Learn International programmes, including virtual options.
  2. Switch your programme to another location offered by Learn International. This option is subject to availability.
  3. Request a refund.

Please note: All refund requests require the following documentation:

  • A doctor’s note on letterhead stating your cancellation is related to COVID-19 and how this has impacted your health.
  • Cancellation of programme in writing to Learn International.

All cancellations from 61+ days prior to the start of your programme will be subject to the following refund schedule:

  • Application fee: No refund
  • Programme Participant Fee: 100% refund
  • Housing Deposit*: 100% refund
  • Programme Fees: 100% refund

All cancellations between 31-60 days from the start of your programme will be subject to the following refund schedule:

  • Application fee: No refund
  • Programme Participant Fee: 50% refund
  • Housing Deposit*: No refund
  • Programme Fees: 100% refund less any non-refundable payments Learn International has made on your behalf.

All cancellations after 30 days to the start of your programme will be subject to the following refund schedule:

  • Application fee: No refund
  • Programme Participant Fee: No refund
  • Housing Deposits*: No refund
  • Programme Fees: 100% refund less any non-refundable payments Learn International has made on your behalf.

*Not all programmes have separate housing deposits – these typically apply to Semester Abroad and Summer School programmes.

2b. Customised Programmes, Faculty-led programmes and Freshman Abroad

We work closely with your university on each of the above programmes. Please contact your university for refund and cancellation policies.

2c. Virtual Internships

Our standard refund schedule applies.

Other things to note:

  • All refunds will be issued to the original source of payment.

Please do talk to your Coordinator should you have any queries about our COVID-19 refund schedule.

How to protect yourself from COVID-19 

  • Keep a safe distance (1 meter, 3 feet) from others who may be sneezing or coughing (WHO )
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Stay home and self isolate if you feel sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
  • Wear a face-mask, especially if you are near others who may be ill
  • Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing or sneezing.
  • If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol. Always wash hands with soap and water if your hands are visibly dirty.

If you think you have contracted the virus or have symptoms please do the following: 

As per the HSE and CDC

STEP 1: Isolate yourself from other people – this means going into a different, well-ventilated room, with a phone so you can ring a doctor.

STEP 2: Phone a General Practitioner/Physician (Primary Care Doctor) or call emergency services – for emergencies in EUROPE – dial 112.

STEP 3: In a medical emergency or if you have severe symptoms dial 112 emergency services.

Learn director cara simon poses for a professional headshot wearing a brown jacket.

How To Get In Touch

If you have any questions about CoronaVirus or anything else, please email me and I will respond as soon as I am able.

Cara Simon, Co-founder & COO

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17 South Main Street,
Naas, Co. Kildare.
Ireland

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